Customer Testimonials
My jeep had to go in for a major wiring harness repair and Bob, Jeff and Eli could not have been more awesome throughout the process!
Long story short, my jeep was in the shop for 78 days waiting for a Stellantis backordered part (not the dealerships fault). I have a Max-care warranty that only allows for 5 days of a rental. I have kids that have activities and just could NOT be without a car that long. I had several calls into the Jeep call center (absolutely useless) and they created a case and would reimburse me for the 75 days of ... Read More Google - Sep 28, 2026
In and out for TPM Recall on my 2025 Grand Cherokee L. Another great experience.
Every step of the process, from the trade in, to the purchase, to the financing was quick and easy.
Service center customer service is always top notch and efficient . Always friendly and timely too
Handled concerns promptly and efficiently. Communication and follow up was very good. Everyone very pleasant and helpful.
Upon entering the service department, all three advisors looked up at me but did not acknowledge me or offer any assistance. I stood there waiting until the cashier eventually told me that someone would be with me shortly. There was no sense of urgency or acknowledgment from the service advisors. Had I been a different type of customer, I feel I would have been acknowledged and assisted immediately rather than left standing there waiting for someone to help me.I
They always take care of my car I just donāt let any auto repair shop touch my charger I never have any problems if you want your car taken of and fixed right the first time Lucas is the only Dodge Dealership I trust in Burlington county
This is the go to dealership! From sales to service they are top notch. Service offers enough hours to fit anyone's schedule. Got me in and out for a routine oil change and tire rotation. I like that they check for ANY updates to software etc. up front before taking your vehicle to the garage bay. Mike is super to deal with and the communications are excellent. Waiting area is large and super clean as well.
It was just a tire replacement, easy peasy, but Mike worked around my husband's schedule (as a retired person) and we were very happy to get her back all fixed up. Thanks!
Very accommodating and easy to work with even on a return visit. Kate the Service Advisor was Fabulous!
Always a good experience with this dealer. Had new tires put on, Mike helped with choosing the tires as well.
In & out quickly with great service writers, early day service available greatly appreciate getting out as fast as possible on a weekday.
Visited today for a routine oil change and tire rotation and the experience was beyond pleasant. Kate in the Service Department is as a told her some kind of wonderful, this was my first time here at Lucas and it is def my new home dealership.
Exceptional service and excellent customer service and staff friendly
My favorite dealership. The staff is so professional and I feel they are very fair as well. Highly recommend
easy and quick scheduling - no long wait to get your car in. Kate is a pro and very responsive.
My truck was in maintenance waiting for parts over 3 months before I received a loaner car. Jeff got me a loaner about 3 weeks before my vehicle was repaired.
Very professional and ACCOMMODATING they even sent a tech to my home to help me with a small issue
They charge so much it feels like theyāre robbing us lol . $1,000 just to look at my car š. Theyāre some criminals over there Forsure and get away with it. Sweet organized crime. Kate will work with you though . But at the same time, she said sheād look into getting me a slight discount and it never happened. Donāt ask me for my review ever again .
They have service my truck for long time. I am please with the work done.
I had a great experience at Lucas Chrysler Jeep Dodge RAM. The staff was friendly, professional, and helpful throughout the entire process. Everything was explained clearly, and I felt comfortable with my purchase. I would definitely recommend this dealership to anyone looking for a new or used vehicle.
Went to look at a new Wrangler and walked out a very satisfied customer. Harry was our sales rep and he was great. He remembered my dad from over 30 years ago buying a vehicle from him. He was transparent and easy to work with. Dan the sales manager was also great. They went the extra steps to get the deal done. We bought a 2026 Ram 2500 also from them in February and everything was great. When we are in the market for something new, well be right back in there.
Great place great employees all work was great Kate mike and Jeff give great customer service ššš
Good service, they get you out quick and easy to schedule. Service reps were great.
Sorry - car dropped off evening before. Do not remember who called that car was completed.
Harry was a pleasure to work with. We got the jeep we wanted no problem. Nice show room as well. Go Birds!
Very professional front desk staff. The entire facility very clean. Complementary coffee was fresh and delicious.
I was going to have my 2018 Pacifica repaired but opted to purchase a new one or lease. They connected me to Larry(Harry?) who met us the following morning. He was most friendly & knowledgeable.
Mike is awesome to work with and extremely knowledgeable! Great dealership! I recommend them for vehicle service.
The service was great. I have taken my car there since I bought it from them and Iāve never had a problem.
Drove down to south NJ to an honest dealership!!! After a month of seaching and a bad experience in Princeton. I will be buying all my cars here. Note process takes about 3 hours. But they have soft pretzels. š
Helpful quick service, waiting room lots of space with plenty of snacks and drinks available
Helpful, courteous and professional staff. They handled my warranty work very well and with little disruption to me.
they were great polite and knowledgeable. My car was done right and quick. really good quality
Greta job as usual got me in and out quick and as always well worth the price for the quality of work, highly recomnd only place I bring my Cherokee and Gladiator for service
Thank you again Lucas Mopar for letting me visit yesterday and it was good seeing Andrew mcmaster and Michael causfield. They were very honest and thank you for letting me do videos.
They were great polite from the time I walked in till my car was done.
The service here is second to none. Future work / maintenance issues discussed. Shout out to Service Advisor Jeff Sherrod
Took my caravan in for recall.It was my anniversary and Mike made it happen,without to much delay. Was great . Thanks Mike.
Some of the best dealers weāve ever worked with. Excellent staff and kind people. Super responsive. Theyāll take care of you.
2nd jeep wave oil change. Service bagged filter for me with no questions asked. In and out in 20 minutes
Quick and easy service. Also has a great waiting room with complementary drinks and snacks.
Purchased a used Tesla from Lucas CJDR. Had my concerns, but overall the process was smooth. I noticed shortly after purchase that there was an issue with the side view mirror. Tesla confirmed it needed to be replaced. I felt like Lucas should take care of this repair, but expected it to be a huge fight. To my surprise, Lucas paid for the repair to be completed without issue. In fact I enjoyed my service visit specifically with Bob & crew talking over the issue and getting it taken care of. I did not expect to leave a review let ... Read More Google - Jul 28, 2026
They always service my truck!!!! My husbands dodge as well! Nice people. Wonderful job! No complaints Highly recommend to others!
Prompt courteous service. Kate is always friendly and efficient . All the front desk service reps are.
Usually friendly checking in not so much checking out the young girl checking out not very friendly.. wait time is hit or miss
This is our 2nd visit to Lucas with our Durango. The first visit was 1/5/26 for LOF and cabin filter and HVAC cleaning. During our 2nd visit 7/7/26, the technician recommended a new cabin filter and HVAC cleaning. Kate pointed that out to my husband, and he told her that we had that done during our previous visit. Without checking, she replied that your records did not indicate that this work was performed during our previous visit.
Friendly and efficient as always! They do a great job and I trust their service!
Very friendly service, helpful and respectful of my time, the space is clean and comfortable
Quick and easy Service scheduling for my Jeep 392 and they even completed a recall that I was unaware of, while it was in for routine maintenance.
Just bought my 2026 Jeep Grand Cherokee Summit from Rob Cortese at Lucas and could not have asked for a better experience. Rob was professional, straightforward and respectful of my time. No games, no pressure, just a no nonsense great transaction from start to finish. He answered every question and made the whole process easy. If you are looking for a Jeep, Lucas is your spot and Rob is the guy to ask for. Five stars all the way.
Excellent service very helpful staff. Mike was a huge help in finding the perfect car for us.
Corrected the issue quickly. Always seem to be fair and not always trying to sell you more.
This is a great dealership. They are easy to work with. Always friendly and kind staff.
Very friendly and helpful. Work always gets done in a timely manner.Easy to make appointment.
My visit at the deal trip was quick fast and efficient. The staff treated me professionally and weāre excellent care.
I want to Thank Harry Cutts Jr. For really helping me out and making a Superb Deal. And also the Staff Of Lucas Chrysler Jeep Dodge Ram . Again Thanks Harry šš»šÆ
Lucas Hyundai has always provided excellent customer service n a timely manner. They have krpt our van running very reliably for 16 years! Their service reps are knowledgeable, courteous and considerate. A+
They were kind and courteous and extremely Knowledgeable. I would recommend them to anyone. Thanks
Service department continues to be an exceptional experience. Kate is always professional with providing excellent care with my vehicle maintenance programs. Customer waiting area is clean, provides extra room for utilizing desktop space along with comp beverages & snacks.
Amazing service!Everyone was professional and had my jeep done sooner than expected! Thank you!
Everyone was very professional. It was easy and quick. Was happy to do business with them.
Made the appointment online, there was a bunch of people there but still got in and out in the time they said it would take. Snacks and water in the waiting room a plus!
Very professional staff. Took care of all my needs that day. Great environment.. would highly recommend
Lucas CDJR service is the best i Burlington County! All service writers are professional and knowledgable.
Everything went quick and easily. Kate my service advisor who checked me in was great! I went in for a recall and got my oil and tires rotated as well.
I drove from Connecticut to Southern New Jersey to purchase a vehicle from this dealership and they made the experience smooth, easy and delightful. The car was ready and waiting for my test drive all the paperwork was in order and I was able to drive the car home that same day. I would highly recommend Lucas for anyoneās next car purchase My thanks go to Ben and Jack. I love my Gladiator!
Very pleased with the service i receive at Lucas. I have all of my vehicles service there for the last 10 years.
I worked with Andrew McMaster on purchasing my new Jeep Gladiator and it was an excellent experience from beginning to end. Andrew answered all my questions completely and gave me great buying experience when my new vehicle arrived at the dealership. I highly recommend that you seek out Andrew when purchasing your new vehicle. The Finance Office meeting was also quite easy, straight-forward, and informative. They explained all the options and answered all my questions completely. Picking up my vehicle from start-to-finish took only an hour along with a complete vehicle feature and functionality tour provided by Andrew. I recommend ... Read More Google - Jun 24, 2026
I want to say thank you to Rick Peace who sold me an amazing Jeep Grand Cherokee on Saturday. He held the truck for a week while I was away. He even picked me up in the morning so I didnāt have to call uber. No pressure sales very friendly service. Addeli in the finance department hooked me up with a perfect warranty that met my budget and need. The finance rate was better than my credit union offered. Thanks again, Sal
I thought there would be a follow.up on the recent customer to make sure that the product that as sold was operating at the standard as if it was there family member purchased a vehicle from them. But Lucas was very cordial i did feel like I was accepted into.there customer base.
Everyone was very attentive and professional at all times making this experience enjoyable.
Easy to schedule, prompt and courteous attention when checking in and picking up my vehicle. Service desk was open and very clean surroundings
Everyone was great from Chris the Internet manager to Ben in sales along with the finance manager.
Robert was awesome. Ask for him. Good experience. Go BIRDS!!!!
Great customer service!! Very good communication. They figured out what was wrong with my car, after other mechanics couldnāt! Highly recommend.
Long process buying my suburban. Took forever to see the finance person
The team there is always responsive. They also communicate every step along the way. Jeff is a true professional
I love this dealership and only have been buying my cars for the last 10 years from Lucas Jeep Frank Dudley used to work there and heās the only one I trust unfortunately he moved to Ford very trustworthy create a relaxed atmosphere and you donāt feel pressured into buying anything. Best salesman Iāve ever known and doesnāt take advantage of a woman.
Very professional knew what they were talking about knew what I needed for my vehicle got me in quick got me out quick service was great knowledge the professionalism courteousness and respectful enjoyed my experience Byron Wright
I had a great experience at Lucas Jeep Service Center during my recent oil change and tire rotation. The team was efficient, friendly, and kept me updated throughout the visit. My vehicle was finished on time, and they returned it clean and running smoothly. Itās clear they take pride in their work and customer service. Highly recommend for anyone looking for reliable Jeep service in the area
Thank you, Kate! Very knowledgeable and helpful with navigating through warranties. Your prompt attention to detail regarding my Cherokee was great. Will be back!
Helpful dealer, took care of what I want and needed. Was in the dealer for a little bit but they seemed to keep things moving as best they could. Friendly people
Bought multiple cars from Lucas always been fantastic. The last used vehicle I got from them had an issue pop up after a month or so of ownership. They went above and beyond in getting it diagnosed and repaired no hassle no run around just doing whatever they could to get me fixed and on my way. Wish everybody did buisiness like that!
They go above and beyond to satisfy every customer's needs. Their work is always outstanding.
They are always great and their work is right on point. Trust them 100% to do the best work.
Andrew McMaster was very knowledgeable and thorough throughout the process. I was very satisfied with the price that I paid.
I really appreciate the help and advice provided by the Lucas Service team. Mike is always helpful, caring, professional, and great communicator. I would not trust my Jeep Wrangler to be serviced anywhere else.
Service Department ALWAYS GREAT @ Lucas Ram.....Kate was a true professional
Routine service of oil change, tire rotation, and multi-point inspection of Chrysler Pacifica Pinnacle.
Great place to get better care for your vehicle. I am a satisfied customer. Thanks
I brought my Jeep Grand Cherokee in for a recall. Jeff said my car would be ready the following day. My car was ready that afternoon! Thank you for the fast service!
Great experience! Fast turn around returning leased vehicle and releasing a new vehicle! Always get all my leased vehicles here!
Friendly knowledgeable professional service
Easy buying experience
Best of the 3 I've been to within the past 4 years! Was able to make same day appointment online, drop off was a breeze and I was out within the hour!