Factory Orders

You shouldn't have to settle. Custom order any of our vehicles and get the vehicle you really want!

Every Model, Every Option at Your Fingertips

When you place a custom order, you can access the entire lineup of new Chrysler, Dodge, Jeep, and Ram models. The manufacturer assigns all the incoming models to each dealership, so we don't control which models come to our lot. Even though we have a great inventory at Lucas Chrysler Dodge Jeep Ram, it is impossible for any one dealership to have every available model and option in stock. That's where special ordering comes in!

Some of the most high-in-demand plug-in hybrid electric vehicles (PHEVs), like the Jeep Wrangler 4xe, Jeep Grand Cherokee 4xe, and Chrysler Pacifica Hybrid, are extremely popular due to their impressive fuel efficiency and boosted performance and can be difficult to find. Other great vehicles that are excellent candidates for custom orders are limited-edition models like the final model year for the Dodge Charger and Dodge Challenger. This year, these muscle cars will come in throwback colors and special decals commemorating their last year as gas vehicles. If you have your heart set on a specific vehicle, trim level, color, etc., and you can wait while the car or Ram truck of your dreams is built at the factory to your specifications, then a custom order is for you.

Customer Benefits For Custom Factory Orders

  • Configure your ideal vehicle. You pick the colors, options and accessories!
  • Enjoy prioritized order processing and build schedule.
  • Lock-in pricing and applicable incentives at the time of order or claim the incentives active at the time of delivery, whichever you prefer.

Frequently Asked Questions

How do I start a custom vehicle order process?

Simply tap the Start My Custom Order button, provide some information, make some selections and hit submit. A Sales Consultant will contact you and help you complete your vehicle order by selecting from the available colors, options, and accessories. This can be done in person, over the phone, or via text and email.

Is there any extra charge for a custom-ordered vehicle?

No, there is no extra charge for custom ordering a vehicle. Vehicle prices are negotiated and agreed upon by the customer and the dealer at the time of ordering. Your dealer may require a deposit to place your order.

What if programs or incentives get better while my vehicle is being built?

Ordering customers will be eligible for qualifying incentives at the time of order placement or qualifying incentives at the time of final delivery, whichever is preferred.

Will I be updated while my vehicle is being built?

Our team will provide you updates as we receive them from the manufacturer on where your vehicle is in the process and the estimated arrival date. Once your vehicle has arrived at the dealership, your dealership representative will contact you to confirm its arrival, collect any additional information needed to complete the sale, and schedule a convenient time and location for final delivery to you.

How long will it take to have my vehicle built?

Each model has a different amount of time associated with the custom build. Our team will be able to provide you with more specific details on the estimated build time once you select a model. Generally, orders are fulfilled in 4-12 weeks.